You know what an Internet cafe is, right?
Simply put… an internet cafe or cyber cafe is a place where you can go rent time on a PC or computer.
These locations usually cater to those looking to check email or use office style service such as copying or scanning.
Other styles are the ever-growing gaming centers which cater towards people who want to rent time to play eSports or game against people all over the world in tournaments or one-on-one matches.
Yes you guessed it… Internet cafe software (ICS) is a management timer software which help the owner of the location run the business.
The most popular features of any ICS are easily Security, Timing, POS, and Client Interface.
The general goal of a location owner is to get the public and gamers to park their butts in a chair and use the PC or stations. In exchange the owner makes money.
What could go wrong?
Well that also is simple. When a stranger off the street parks it in front of a computer that person (and whatever skills he/she may posses) has access to the computer and potentially the network. While protecting the network is generally up to the owner, protecting the PC should be helped greatly by the ICS.
Someone could literally take over your business or install malware. That is bad!
Timing is pretty important if you run one of the cyber cafe style locations. Why?
The goal is to get people in the location and keep them coming back. Getting the customer to buy more time or to create an account is a great way to do this! If your ICS has a bunch of timing options then you can offer more ways to time your customers and sell them more time.
Time is money?
Yes it is. With that in mind, being able to accurately time someone will earn you more money. Getting more money upfront for future services is even better. Make sure your ICS can do this!
No I am not talking about the abbreviation for “Piece of @#$%”… I am talking about your Point-of-Sale.
Most Internet cafes and Gaming lan centers are small businesses so naturally every dollar counts. All the leading ICS brands have built in POS software. This includes CyberCafePro, Smartlaunch, Antamedia, and Handy Cafe.
The POS is issued to sell items in your location including time. It is hard for an Internet cafe to survive solely on time which usually means branching out into other products.
Most locations sell more than just time. Things like drinks, food, and supplies are very popular in these types of establishments.
The POS should also be able to calculate tax and stock levels to make your life easier. After all, that is why you choose a software… to make more time for other ways to grow your business.
Your user’s experience (UEX) is your #1 concern when somebody walks through your doors!
A happy customer is a return customer.
If your computers are slow and hard to use I can guarantee that you will not see that person or many of their social media friends walk back through your doors again. Having a balance of security and UEX creates a good interface. Some interfaces can be customized to match your business.